Overview
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Collected this month
$8,240
46 payments · +18% vs last
Avg ticket (MTD)
$179
3.4× the Naples salon average
Appointments this week
18
5 open chairs · 2 waitlist
New inquiries
…
Live from booking + newsletter
This month
Open schedule →Recent activity
Jump to
Appointments18 this week
Clients142 active
Concierge AI24 chats today
Money$8,240 collected
Today's chair
Full schedule →9:30150 min
Elena V.Russian Manicure & Pedicure · $230
Deposit paid12:3090 min
Sofia R.Apres Gel-X Extensions + art · $165
Deposit paid2:3060 min
Dana P.Clean Russian Manicure · $100
Deposit due4:0075 min
Camila T.Hard Gel Extensions · $130
Deposit paidNeeds attention
1 deposit unpaid
Dana P. (2:30 today) has not paid her deposit. Send reminder →
3 clients due to rebook
Gel fills overdue by 3+ weeks, $540 of standing revenue. Queue rebook texts →
5 review requests ready
Completed this week, no review yet. Reviews are the #1 local ranking signal. Send requests →
Low stock: builder gel + e-file bits
Below the 2-week threshold at current booking pace. Reorder →
Market position
Palm Beauty vs the Naples luxury nail sectorAvg ticket
$179
Naples avg ~$52
Russian manicure
$230
Area range $50–90
No-show rate
4%
Industry avg 14%
Rebook rate
88%
Industry avg 75%
Benchmarks: Booksy Naples service listings (Russian manicure $50–90, avg service ~$52); nail-salon no-show 14% (Etisia 2026) and 15–20% (Professional Beauty Association); repeat-client retention 75% typical (Meevo / Zenoti). Deposit-first booking is what holds Palm Beauty's no-show rate below the sector.
Month
Upcoming appointments
| Client | Service | Date & time | Status | Price |
|---|
New (30 days)
…
Live from KV
This week
…
booking + newsletter
All-time
…
since launch
Converted to booking
31%
above 22% avg
Recent inquiries
Live entries appear here from /api/leads| Name | Channel | Message | Received | Status |
|---|
Clients
| Client | Preferred service | Visits | Lifetime value | Last visit | Status |
|---|
Average rating
4.9 ★
128 reviews
Google
4.9
89 reviews
Response rate
100%
avg 2h reply
Requests pending
5
ready to send
Recent reviews
Chats today
24
6 led to bookings
Auto-resolved
83%
no staff needed
Avg reply
0.4s
instant answers
After-hours
61%
captured while closed
Live assistant preview
Same bot embedded on the booking siteNewsletter list
312
+24 this month
Open rate
52%
industry avg 21%
Rebook texts sent
38
14 rebooked
PALM15 redemptions
27
welcome code
Campaigns
Collected this month
$8,240
46 payments · $184 fees
Deposits held
$1,610
23 upcoming
Pending payout
$2,180
arrives Fri
Refunds
$0
this month
Collections, last 12 weeks
Money actually received, not invoicedRecent transactions
| Client | Service | Date | Amount |
|---|
Top services by revenue
Last 30 daysRussian Manicure21 bookings$3,22039%
Apres Gel-X Extensions16 bookings$2,48030%
Hard Gel Extensions11 bookings$1,34016%
Nail Art Add-on19 bookings$1,20015%
Total, 30 days$8,240
Revenue YTD
$71,400
+34% YoY
New clients (mo)
14
9 from referrals
Retention (90d)
85%
elite tier
Chair utilization
78%
of open hours
Revenue by service (30 days)
New vs returning
Booking channels
Business details
Preferences
Require deposit to bookHolds no-show rate low
Concierge AI after hoursAnswer while closed
Auto review requestsText 24h after visit
Rebook remindersNudge overdue fills
Newsletter double opt-inConfirm email first